OK, true hispeed are good. Wait. Might correctly say that they live up and beyond my expectation. Really, I have to call them the third time to have the problem fixed. The first two result in some action but futile. At the third, they actually come to my home (again) and check almost everything. Anyway, they don't really know what happen so they just change the line from the center (somewhere around 1km from my home) to the pole in front of my house. No charge, and I am happily online.
PS. Start being a twitter-er. Let's see what it can do.